Clubhouse Member & Parent/Guardian Handbook:

All Clubhouse members, parents/guardians are required to follow the policies in our Club handbook.

Click here to download the Member & Parent/Guardian Club handbook

 

Clubhouse Dress Code:

All Clubhouse members are required to follow our dress code while in the Club.  Our dress codes follows 509J policies.

Click here to download the Clubhouse dress code


Club Kids Check in /Check Out Policy:

All members are required to check-in.

a)     Elementary School aged members will not be allowed to check-out prior to being picked up by their parent/guardian unless it is a special circumstance that is pre-approved by the Clubhouse Manager in writing.

b)    Middle School members will not be allowed to check-out prior to being picked up by their parent/guardian unless they have a signed and approved walk home form.

c)     High School members – no limitations on check-outs. They are required to check-in each time they re-enter the club

 

Club Parents/Guardians Check in /Check Out Policy:

All parents/guardians who wish to enter the Club are required to check-in at the front entry desk.  They are required to sign in and pick-up a visitors badge which must be visible while they are in the Club.  Upon exit, they are required to sign out and drop off their visitors badge.

 

Activity/Program/Membership Registration Policy:

Registrations for all BGCC activities/sports/programs/memberships can be done on-line at www.bgccorvallis.org by clicking on the registration button on the specific Athletics or Program page, or in person at our main office at 1112 NW Circle Blvd during open office hours: 9 am to 12:30 pm and 1:30 pm to 6 pm.  We do not do registrations over the phone.  If you are requesting scholarship support, you must come into our main office.

 

Payment Policy:

Payment is due at the time of enrollment and prior to delivery of services.  By having your child enter the Club, you have acknowledged responsibility for payment.  If an enrollment form is not provided to the front office at the time of drop off, it is understood that parents/guardians agree to have the Club charge the last credit card used on their account for services.

 

Closure Policy:

In general we will cancel all non-athletic programs and activities when the local public schools close for emergency and weather conditions. However, in an attempt to best serve our community, we may provide club services on those days, provided that these services can be offered in a safe manner for members and staff. Please check our website for the most up-to-date hours, programs, and services.The decision to cancel an athletic event will be made by 3 pm the afternoon of the event. Check with the team coach or our website for updated athletic program information.

 

Membership Cards:

We encourage members to bring their membership card everyday they attend. This is our way to identify youth and it aids in equipment check-out and use.

 

Reaching Your Child:

We encourage parents to provide updated emergency contact numbers in case we need to reach them while their child is attending Clubhouse programs. We have improved our paging system, and will attempt to page your child in an emergency situation. We have between 300 and 350 youth participating each day. We encourage you and your child to setup a check-in system. There is a phone available for members to make local phone calls to reach you.

 

Outside Recreation:

Youth are allowed outside when an organized activity is being supervised by a Club staff member. Youth are not allowed to wait outside!

 

Refund Policy:

A refund will be issued provided the following conditions are met by program, however, in all cases the Clubhouse membership is non-refundable:

Club Programs and Activities Refunds:

1. The main office is notified (info@bgccorvallis.org or 541-757-1909 ext 0) at least 12 hours in advance of the beginning of the activity that the child registered will not be participating.
2. A Refund Request Form is filled out and returned to our main office within two weeks of the notification.

a). In cases of pro-rated refunds, the program charge is assessed at the daily rate for each day the child attended. The remaining balance is the amount that will be refunded minus a
10% admin fee. (The admin fee is determined from the amount paid less the program charge).

3. If approved, you will receive an emailed receipt that the refund has been processed. This goes to the email address on file. In some cases, it may take a few days for the refund to appear in your account.

a). If payment was made by credit/debit card, the refund will be issued to the same card. If the card cannot be processed, a check will be issued*.

b). If payment was made by cash/check, refund will be issued by check*.

*Please allow two weeks for check refunds to be processed and sent out.

 

Athletics Refunds:

1. The main office is notified (info@bgccorvallis.org or 541-757-1909 ext 0) before the start of the first scheduled game that the registered child will not be participating. A Refund Request Form
is filled out and returned to our main office within two weeks of the notification.
2. Refund Determination

a). Full Refunds will be given if a participant attends no practices, games, or try-out sessions and if jerseys, t-shirts, and/or gear have not been ordered for your child.

b). Partial/Pro-rated Refunds will be given if the child has attended between 0-3 practices. The refund will be based on participation, individual circumstances, and if a jersey, t-shirt,
and/or gear has been ordered for your child. (The admin fee is determined from the amount paid less the program charge)

c). No Refund will be given if 3+ practices or 1 regular season game is attended. If a participant is dismissed at any time for disciplinary reasons, then a refund will also not be
given.

3. If approved, you will receive an emailed receipt that the refund has been processed. This goes to the email address on file. In some cases, it may take a few days for the refund to appear in
your account.

a). If payment was made by credit/debit card, the refund will be issued to the same card. If the card cannot be processed, a check will be issued*.

b). If payment was made by cash/check, refund will be issued by check*.

*Please allow two weeks for check refunds to be processed and sent out.

In all cases, a 10% Admin Fee is deducted from any refund

 

Click here to download the BGCC Refund Request Form

 

Head Lice Policy:

If a member appears to have symptoms of having head lice, a private screening may be performed by a trained staff member. If live head lice or nits are found, the member will be moved away from others to avoid direct head-to-head contact and the parent/guardian will be called to pick them up.

  • The member’s parent or guardian will be notified that prompt, effective treatment is necessary.  See attachment from CSD.
  • The member will be allowed to return to the Club 24 hours after being treated and there is no live lice found on inspection.
  • It is unlikely that notice would be sent home to all the members in the Club where an active case of lice is found,
  • Club staff will never disclose the name(s) of the affected member(s).